All materials are covered under warranty for 12 months, thereafter they must be replaced as the need arises.
Inspection fee: a call out charge will be made if an inspection is required. In the event of chargeable works being executed during a maintenance visit no inspection fee will be levied.
Chargeable works: a quotation will be provided before any chargeable works are undertaken. If the works can be completed during the inspection visit an additional call out charge will not be made. An accurate assessment of the work required by the operator will greatly help clarify the work required. For installations by Bonkers Play, reference to the as-built drawings provided in the handover file will assist in the reporting process.
For further information on customer service and maintenance contract options please contact us.